ADAPT Community Network is preparing for the Council on Quality and Leadership’s (CQL) upcoming accreditation visit from November 27th to the 30th. For over 50 years, The Council has been a leader in working with human services organizations like ADAPT to continuously define, measure and improve the quality of services for persons with intellectual and developmental disabilities. The Council’s vision is to provide a world of dignity, opportunity and community for all people.
Mariette McBride, Senior Vice President of Strategic Planning and Integrated Solutions, and Daniel Harrison, Director of Program Development, have spearheaded the CQL accreditation process at ADAPT. Prior to the survey date, Mariette and Daniel completed a lengthy self-assessment of the organization and submitted it to the CQL survey team for a prior review.
The onsite accreditation process will begin with an ADAPT presentation, detailing our 70-year history; who we are, what we do as well as our mission and vision.
The CQL team will consist of four CQL surveyors who will spend four days reviewing the organization’s ‘Basic Assurances, Strategic, Risk and Quality Improvement Plans.’ The survey team will visit several ADAPT locations and meet with staff, families and persons supported in a focus group forum.
The surveyors will also conduct POMS interviews of persons supported by ADAPT. Personal Outcome Measures (POMs) help identify the person’s goals and aspirations through a series of questions characterized into the following categories: My Security, My Community, My Relationships, My Choices, and My Goals. Once the interview is complete, the results are used to develop a robust person-centered planning process. The Council’s accreditation process approach is about being on a journey, choosing the right path and making measurable progress for persons supported.
On the last day of the survey, the surveyors will provide feedback to the organization about our current practices and provide recommendations for improving the quality of supports provided to those we support. The accreditation results will be shared with the team during this exit conference, and the formal results will be shared at a later time.
“This is where the industry is heading and it’s truly transformational! This isn’t just happening in New York State, but all across the US, Canada, Ireland and Australia. I am so happy to be a part of this endeavor for ADAPT and the people we support,”- Daniel Harrison.